Hosting Support Technician (Level 2)
Solve cPanel, WordPress and DNS issues for Australian businesses, on a roster with real handover and no offshore scripts.
Customer SuccessFull-timeMelbourne / Remote AU
Careers
Build the hosting Australians actually rely on
We're a small, senior team keeping thousands of Australian businesses online. If you'd rather solve real problems than read from a script, we should talk.
- Remote-first in Australia
- Flexible hours
- Competitive local pay
Life here
We don't just host websites — we build careers
Work with purpose, grow with support, and get the tools and time to do the job properly.
Remote-first, Australia-wide
Work from anywhere in Australia, with desks in Sydney and Melbourne when you want them.
Health & wellbeing
Paid wellbeing days, EAP access and a genuine no-after-hours-email culture outside on-call.
Learning budget
$2,000 a year for certifications, conferences and courses — cPanel, AWS, Linux, whatever moves you forward.
Fair, transparent pay
Banded salaries reviewed annually, plus on-call loading and a home-office allowance.
Real ownership
Small team, big impact. Your fix ships this week, not next quarter.
Australian through and through
Local customers, local team, local time zone. No 3am calls to another hemisphere.
Open roles
Current opportunities
Filter by team to find your fit. Every role is Australian based.
Apply now
Linux Systems Engineer
Build and harden the KVM, storage and networking layer behind our Sydney and Melbourne fleets.
InfrastructureFull-timeSydney
Network Engineer (BGP)
Own peering, transit and DDoS mitigation across our Australian edge and data-centre uplinks.
InfrastructureFull-timeSydney / Hybrid
Content & SEO Specialist
Write knowledgebase guides and blog content that genuinely helps small businesses get online faster.
MarketingFull-timeRemote AU
Partner Account Manager
Grow our agency and reseller partnerships and be the human our partners actually want to call.
SalesFull-timeBrisbane / Remote AU
Customer Success Intern
Six-month paid internship with mentoring, cPanel certification and a path into a full-time technical role.
Customer SuccessPart-timeRemote AU
Jump into our talent pool
Can't see a role that fits? Send your CV and tell us what you'd like to work on — we contact the talent pool first.
Send your CVFAQ
Hiring questions
Do you hire outside Australia?
Our support and engineering roles are Australian-based so customers always speak with a local. Some marketing roles are open to remote candidates in nearby time zones.
What does the interview process look like?
A 20-minute intro call, a practical task related to the role, then a conversation with the team you'd join. Most candidates hear back within a week.
Is remote work supported?
Yes. Most roles are remote-first within Australia, with optional desks in Sydney and Melbourne and a home-office allowance.
I can't see a role that fits me.
Send your CV to careers@myaustralianhost.com.au — we keep a talent pool and reach out first when a matching role opens.
Prefer to work with us, not for us?
Agencies, resellers and affiliates can earn recurring revenue through our Australian partner program.
See the partner program